Are you open?
Do you have mask supplies?
Can I add to or change my order?
I don't see what I want on your website. Can I order it anyway?
How does curbside pickup work?
We will send you an email when your order is ready for pickup. We’re unable to call you, so make sure to enter an accurate email address. When you have arrived at the store, notify us and give us the name on your order. We will come outside to give it to you.
Do you ship internationally?
Can I order swatches?
How long will it take for my order to be processed and shipped?
Do you offer in-store pickup?
How do you ship orders?
We ship via USPS Priority using flat rate packages. Our website calculates shipping based on the estimated bulk of your order. If your order is in a lower shipping tier than what our website estimates, then we will refund the difference.
All domestic orders are shipped via USPS Priority, with the exception of swatch-only orders which ship First Class. We usually process orders within 15 days of receiving them, and once an order has shipped, it should arrive within 2-4 days. We are currently unable to expedite any orders. Please contact us at email@example.com if you have any questions.
International orders are generally shipped through the least expensive option, which is often USPS First Class International. If you want to ensure that your order is shipped via Priority Mail (which is faster), then please add a note to your order or send us an email at firstname.lastname@example.org.